These databases include online encyclopedias and other reference sources which will provide you with definitions, statistics, and reliable background information.
In-depth reports on current and controversial topics. Includes images, background information, pro/con, charts, and statistics.
To find books on negotiation, mediation and conflict resolution, you might try some of these subject headings or keywords in the library catalog:
Anger at Work : Prevention, Intervention, and Treatment in High-Risk Occupations
Breaking things at work : the Luddites are right about why you hate your job by 
Conflict Coaching Fundamentals: Working with Conflict Stories by 
Conflict management for managers : resolving workplace, client, and policy disputes by 
Getting Along: how to work with anyone (even difficult people) by 
Never Split the Difference: negotiating as if your life depended on it by 
Organizations for People : caring cultures, basic needs, and better lives by 
Rules to Win By: power and participation in union negotiations by 
Difficult Conversations : how to discuss what matters most by 
Transformative Negotiation: strategies for everyday change and equitable futures by 
Right Kind of Wrong : the science of failing well by
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