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AI Literacy

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AI for Businesses

AI Precautions for Business

Establish your ethics 

  • If AI tools will be included in your workflow, ensure clients know that and agree to it, especially when sensitive data, proprietary information, or Intellectual Property Rights/copyrights are involved
  • Determine and document how your business will ensure AI output is screened for misinformation and bias
  • Consider the environmental impacts of AI; how that is borne and by whom?

Determine your AI strategy

  • AI has strengths and weaknesses. Determine how your needs and objectives align with AI strengths. Avoid creating threats to your business by understanding the limits of AI
    • For example, AI can save time creating social media post but over-reliance on AI for content creation is likely to result in lower engagement.

Respect the limitations of the tool

  • Output depends heavily on proper training
  • Output quality depends heavily on prompt quality 
  • AI can save time but requires specific direction, correction/humanization, and review with oversight

Stay Informed

  • New developments are happening all the time! Find a reputable source of information and keep learning about new ways to use AI and avoid pitfalls. Keeping informed about advancements will track the ever-changing abilities and limitations of tools you use.

Common Business Uses of Generative AI in 2025

  • As a chatbot for customer service
  • Streamlining content creation— social media posts, emails, etc.
  • As a coding and SEO tool 
  • Analyzing data for patterns, errors, etc.
  • Creating presentations, plans, proposals, and writing copy
  • Scheduling management and personal assistant

AI Ethics in Business

In 2024 The EU passed an Artificial Intelligence Act which will begin to be enforced in 2026. It is a regulatory and legal framework for AI. There are implications for US-based entities so it is important for businesses to consider these regulatory and legal obligations. The EU AIA has been well received, with companies such as IBM issuing statements in support.  Christina Montgomery of IBM said, "I commend the EU for its leadership in passing comprehensive, smart AI legislation. The risk-based approach aligns with IBM's commitment to ethical AI practices and will contribute to building open and trustworthy AI ecosystems..."